Privacy Policy

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This Privacy Policy describes how Junipera Outdoor Design ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website and use our services.

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1. Information We Collect

We collect information you provide directly to us:

• Contact details: First name, last name, email address, phone number
• Project information: Project location, project scope, lot size, design package interest, site conditions, project description
• Quiz responses: Outdoor area, style preferences, priorities, budget range, timeline
• Transaction data: If you purchase plants or products through our online store

We also collect automatically:

• Usage data: Pages visited, time spent, browser type (via cookies and analytics)
• reCAPTCHA data: Google reCAPTCHA v3 analyzes your behavior to distinguish humans from bots. This is governed by Google's Privacy Policy

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2. How We Use Your Information

We use collected information to:

• Respond to your project inquiries and design requests
• Send you your personalized design direction and recommendations
• Process orders for plants and products
• Send appointment confirmations and follow-up communications
• Improve our website and services
• Prevent spam and fraudulent submissions

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3. Data Storage & Third Parties

Your data is stored and processed using the following services:

• Airtable — stores your form submissions and quiz responses
• Make (Integromat) — automates data flow between our systems
• Calendly — manages appointment scheduling
• Google reCAPTCHA — protects forms from spam
• Webflow — hosts our website

We do not sell your personal information to third parties.

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4. California Residents (CCPA)

Although Junipera Outdoor Design is based in Nevada, we serve clients in California. If you are a California resident, you have the right to:

• Know what personal data we collect about you
• Request deletion of your personal data
• Opt out of the sale of your data (we do not sell data)

To exercise these rights, contact us at: hello@juniperadesign.com

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5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law.

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6. Cookies

Our website uses cookies for analytics and functionality. You can control cookies through your browser settings.

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7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

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9. Contact Us

Junipera Outdoor Design · Tahoe, NVEmail: hello@juniperadesign.comWebsite: www.juniperadesign.com

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